customer_care

Dealer Principal Meets as Platforms of Engagements

Mahendra Bhamare, DGM, Customer Perceived Quality, Automotive on DP Meets through co-creation thinking:

Himanshu Gupta on alternative thinking and driving positive change:

N. G. Parashare, Head, IT Infrastructure, Mahindra, Nashik on IT as supporting and enabling dealer engagement:

Onsite with Dealer Principal Jitendra Shah, Dealer Employee Experiences - Rahul Joshi, Manager Customer Care at Jitendra Motor, and SOP Redesign - Gagan Bhasin, Dy. Manager-PVT Nashik:

Tags: dealers, dealer_facing_employees, human_experiences, internal_functions, customer_care, sales, dealer_mechanics

Dealer Communication and Deepening Engagement through Co-Creation Thinking

Mahendra Bhamare | Mukesh Deo

Mahendra Bhamare, DGM, Customer Perceived Quality, Automotive on dealer communication through co-creation thinking:

Deepening dealer engagement:

Project Samvedna -- Mukesh Deo, Sr. Manager, PVT Nashik:

Tags: dealers, dealer_facing_employees, internal_functions, customer_care, sales