internal_functions
Engaging Dealers, Dealer-facing Employees and Internal Functions as Stakeholders
Overview by Vijay Mandale, Head, Automotive Division, Plant Vehicle Team (PVT):
Dealer Principal Meets as Platforms of Engagements
Mahendra Bhamare, DGM, Customer Perceived Quality, Automotive on DP Meets through co-creation thinking:
Himanshu Gupta on alternative thinking and driving positive change:
N. G. Parashare, Head, IT Infrastructure, Mahindra, Nashik on IT as supporting and enabling dealer engagement:
Onsite with Dealer Principal Jitendra Shah, Dealer Employee Experiences - Rahul Joshi, Manager Customer Care at Jitendra Motor, and SOP Redesign - Gagan Bhasin, Dy. Manager-PVT Nashik:
Himanshu Gupta on alternative thinking and driving positive change:
N. G. Parashare, Head, IT Infrastructure, Mahindra, Nashik on IT as supporting and enabling dealer engagement:
Onsite with Dealer Principal Jitendra Shah, Dealer Employee Experiences - Rahul Joshi, Manager Customer Care at Jitendra Motor, and SOP Redesign - Gagan Bhasin, Dy. Manager-PVT Nashik:
Dealer Communication and Deepening Engagement through Co-Creation Thinking
Mahendra Bhamare, DGM, Customer Perceived Quality, Automotive on dealer communication through co-creation thinking:
Deepening dealer engagement:
Project Samvedna -- Mukesh Deo, Sr. Manager, PVT Nashik:
Deepening dealer engagement:
Project Samvedna -- Mukesh Deo, Sr. Manager, PVT Nashik:
Supplier Co-Creation Meet
Sanjay Patel, Manager, Supplier Quality Assurance, Nashik, on Supplier Co-Creation Meet:
Supplier Co-Creation Competitions
Sanjay Patel, on Supplier Co-Creation Competitions:
Experiences of Mahindra Sona - S. R. Kundaje, SVP Technical Services, & N. N. Bhoble Sr. Manager, Tech. Services:
Experiences of Bosch - Sashikumar, GM. QA, and Pravin Sharaf, VP. Manufacturing Operations:
Experiences of Mahindra Sona - S. R. Kundaje, SVP Technical Services, & N. N. Bhoble Sr. Manager, Tech. Services:
Experiences of Bosch - Sashikumar, GM. QA, and Pravin Sharaf, VP. Manufacturing Operations:
Supplier Cluster Lean Implementation through Co-Creation Thinking
Suhas Gokhale on Implementing Lean through Co-Creation:
Plant Visit-Part 1 with Dinesh Khisti, Lean Manufacturing Consultant for Lear Automotive Cluster:
Plant Visit-Part 2 with Sunil Joshi, QA Head, Lear Automotive:
Tier-Two Supplier Examples (in local language):
Plant Visit-Part 1 with Dinesh Khisti, Lean Manufacturing Consultant for Lear Automotive Cluster:
Plant Visit-Part 2 with Sunil Joshi, QA Head, Lear Automotive:
Tier-Two Supplier Examples (in local language):
Supplier Co-Creation Reflections
Sanjay Patel’s reflections on Supplier Co-Creation:
Naveen Chopra’s reflections on Supplier Ecosystem Transformation:
Naveen Chopra’s reflections on Supplier Ecosystem Transformation:
Competency Enhancement and Training
Manish Saluja on Competency Enhancement and Training:
Employee Training and Employee Co-Creation Experiences with Customers
Sunil Patil, Manager, Quality Management System, on Training Program Design:
Bharat Mewada, DGM, Training, Auto Division, on Interaction of Plant Quality People with Customers:
Bharat Mewada, DGM, Training, Auto Division, on Interaction of Plant Quality People with Customers:
Manufacturing Co-Creation
Nachiket Kodkani, Head of Manufacturing provides an overview:
Nachiket discusses three engagement areas:
Manufacturing Operations and Contract Labor
Nasir discusses manufacturing operations:
Satish discusses contract labor:
Interviews with contract labor (in local language):
Satish discusses contract labor:
Interviews with contract labor (in local language):
Young Mahindra
Nachiket Kodkani on engaging “Young Mahindra”:
Experiences of “Young Mahindra”:
Experiences of “Young Mahindra”:
Mahindra Human Resources Brand Co-Creation and "Spark the Rise"
Namrata Gill, Senior GM, Org. Devpt & Talent Management:
Spark the Rise:
The New Mahindra:
Spark the Rise:
The New Mahindra:
Mahindra Rise thru Co-Creation at Igatpuri
Engaging over 300 people at the Mahindra Ruse thru Co-Creation event at Igatpuri on 25th May 2011: