2003
Customer as CEO
The Future of Competition book featured in “Executive Summary” in World Briefing section.
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TVS Motor, India
Gave a talk at TVS Motor on New Product Development and engaged with the Fiero team in the field on Customer Satisfaction.
Thanks to R. C. M. Chandramouli, VP Marketing and Sales, and C. P. Raman, President.
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Thanks to R. C. M. Chandramouli, VP Marketing and Sales, and C. P. Raman, President.
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