Experience Co-Creation Partnership
La Poste Transformation

On the ongoing transformation of La Poste Retail post offices in France -- the transformation of La Poste Retail was enabled by The Experience Co-Creation Partnership.


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Palladium-Symnetics Strategy Innovation and Performance Management Summit, Mexico


Organized by Symnetics.

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Symnetics Innovation Workshop, Monterrey, Mexico


Conducted a workshop on Experience Co-Creation with Symnetics and ECC Partnership, in Monterrey, Mexico.

Thanks to Francis Gouillart.
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Customer Experience Management, Sao Paulo, Brazil

Conducted a Symnetics sponsored workshop on “Customer Experience Management”, with ECC Partnership.


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Aditya Birla

Conducted a 3-day program on Value Co-Creation for the Aditya Birla Group with Francis Gouillart and the ECC Partnership, including Eben Lenderking and Alan Weyl.

Organized by Raju Mistry at the Gyanodaya Learning Center.
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Dassault Systemes

When Bernard walked into the room, he had The Future of Competition in his hands and kindly complimented me.
The conversation was inspiring.

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Tesco, UK


Organized by Eben Lenderking, MAC Partnership.

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Dassault Systemes


as well as Herve Andorre, HR, on co-creation opportunities in Dassault’s ecosystem.
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NRI, Tokyo

Engaged with senior consultants at NRI Japan, and presented at a NRI client forum organized Katsutoshi Murakami.

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Nokia, India

Organized by Bimal Rath, head of HR.

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Francis Gouillart

Engaged with Francis Gouillart and the MAC Partnership group, Boston.
Start of a partnership that evolved into co-founding the Experience Co-Creation Partnership, in Concord, Massachussetts, and co-authoring the book, The Power of Co-Creation.


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