2004
The Pick of This Year's Crop of Books - BusinessWeek Top 10 Books of 2004
BusinessWeek
Top 10 Book of 2004
To respond to forces that are shaping consumer behavior, corporations may need to partner with their customers, say C.K. Prahalad and Venkat Ramaswamy in The Future of Competition: Co-Creating Unique Value with Customers (Harvard Business School Press). Only by letting individual corporate customers and consumers fashion products and services will business leaders escape the trap in which their products' only distinction is price, say the two professors at the University of Michigan Business School.
Reviewer Steve Hamm found that the "provocative" book lays out "how to change organizational behavior to make co-creation natural rather than an isolated, heroic act." The authors have sweeping change in mind: Alterations must be made to every corporate function, from product development to sales and marketing. Indeed, what the duo contemplates is nothing less than the democratization of commerce.
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Best Books 2004 - Strategy+Business
Best Business Books 2004
Prahalad and Ramaswamy demonstrate that personalized experiences are created through the interaction of companies and customers: More-active customers and less-in-control companies “co-create” value, making customers a full element of the business model.
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CNBC Forum, India
Gave a talk and participated in an Executive Forum hosted by CNBC, together with C. K. Prahalad.
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Francis Gouillart
Engaged with Francis Gouillart and the MAC Partnership group, Boston.
Start of a partnership that evolved into co-founding the Experience Co-Creation Partnership, in Concord, Massachussetts, and co-authoring the book, The Power of Co-Creation.
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HP Research Labs, Digital Imaging, Palo Alto
Gave a talk at HP Research Labs, Palo Alto, to the Digital Imaging group.
Hosted by Neerja Raman.
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Hosted by Neerja Raman.
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HP Research Labs
Gave a talk at HP Research Labs, Palo Alto to the Emerging Markets group.
Hosted by Anand Tawker.
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Hosted by Anand Tawker.
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Infotech, India
Gave a talk at Infotech, Hyderabad on Technology and Experience Innovation.
Hosted by Chairman Mohan Reddy.
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Hosted by Chairman Mohan Reddy.
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ICFAI Center for Management Research
Gave a talk at ICFAI Center for Management Research, India, and engaged with ICFAI casewriters.
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CNBC TV Series on the Future of Competition
Eight episode TV series, together with C. K. Prahalad, and anchor Ashu Dutt, based on The Future of Competition (HBS Press, 2004).
Thanks to Subha Chatterjee.
Buy Video set
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European Centre for Experience Economy
Presentation at the European Centre for Experience Economy, Netherlands.
Organized by Albert Boswijk.
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Organized by Albert Boswijk.
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TVS Electronics, India
Conducted a Customer Experience and Product Innovation Workshop.
Special thanks to Gopal Srinivasan, Founder and Director, TVS Electronics.
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Special thanks to Gopal Srinivasan, Founder and Director, TVS Electronics.
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NIIT: eAngelz CXO Breakfast, Singapore
Gave a talk on Value Creation and the Future of IT.
Event organized by e-Angelz.
Hosted by Arvind Mehrotra and Rahul Patwardhan, NIIT Technologies.
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Event organized by e-Angelz.
Hosted by Arvind Mehrotra and Rahul Patwardhan, NIIT Technologies.
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The Future of Competition
Prahalad, C. K., and Venkat Ramaswamy. 2004. The Future of Competition: Co-Creating Unique Value with Customers. Boston: Harvard Business School Press.
Release of a “visionary book” The Future of Competition on the revolutionary concept of co-creation (Harvard Business School Press).
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Release of a “visionary book” The Future of Competition on the revolutionary concept of co-creation (Harvard Business School Press).
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Business Today, India
Engaged with Business Today editors and journalists on “The Future of Competition”, together with C. K. Prahalad.
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Why 'Bottom Up' Is On Its Way Up
In an excellent new book, The Future of Competition: Co-Creating Unique Value with Customers, authors C.K. Prahalad and Venkat Ramaswamy describe the consumer's new role: "from isolated to connected, from unaware to informed, from passive to active." In the bottom-up economy, presuming you know what the customer wants is the ultimate error. Prahalad and Ramaswamy instead call for "co-creation of value": The successful products and services from now on will be those developed jointly -- company and customer working hand in hand.
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