Co-Creation

2005

GE Healthcare Technologies, OIC, USA



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Engaged with Rob Kulis, General Manager, Outpatient Imaging Centers, GE Healthcare Technologies, and his team at the University of Michigan, Ann Arbor.

Hosted by Ron Bendersky.

Thanks to Rob for his enthusiastic and passionate efforts.



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Business Week CEO Insights Forum, Chongqing, China

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Keynote at the Business Week CEO Insights Forum, Chongqing, China, organized by DNM Strategies.
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Thanks to Bhavna Shivpuri.








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Government of Hong Kong



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Engaged with senior officers at the Government of Hong Kong Special Administrative Region. Gave a talk on “Innovation in Public Services”.

Organized by Betsy Lai, Chief Training officer, Civil Service Training and Development Institute, The Government of Hong Kong Special Administrative Region



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Bharti, Phuket

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Keynote Presentation at the Bharti CEO Conclave. 





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GE John F. Welch Technology Centre, Bangalore



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Gave a talk on Experience Innovation and Co-Creation at the GE John F. Welch Technology Centre, Bangalore.








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Motorola Symposium, Schaumberg


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Presentation at the Motorola Symposium on The Future of Competition. 







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Honeywell


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Engaged in a session with Rhonda Germany, VP Strategy and Business Development, James O’Hern, Director Leadership Development, and Mark Sullivan, Director Corporate Learning.

Organized by Brian Love, Executive Education, University of Michigan Business School.



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BASF

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Engaged in an interactive session with Sundar Subramaniam, Corporate Learning and Development.

Organized by Brian Love, Executive Education, University of Michigan Business School.



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Interview in Pitch

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Interview in Pitch, India.

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Society of Indian Automobile Manufacturers (SIAM), New Delhi


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Gave a keynote speech at the SIAM forum in New Delhi.

Thanks to Jagdish Kattar.














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The Future of Marketing

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Interview in Businessworld, India, on The Future of Marketing.

Reaction by S. Sivakumar, ITC.

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Baptie Marketing Focus North America, La Jolla

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Gave a keynote presentation at the Baptie 5th Annual Marketing Focus North America event.

Received the Best Speaker Award.







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Maersk

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Engaged in a session with Moller Maersk CEO Russ Bruner and his team.







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Marico, India

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Presentation and discussion at Marico, Mumbai, with Harsh Mariwala, CEO Marico, Rakesh Pandey, CEO Kaya Skin Clinic and the senior management team.

Organized by Pankaj Bhargava, head of HR.

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The Power of Us, BusinessWeek


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Mention of The Future of Competition in the cover story, The Power of Us.
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Business Week Asia Leadership Forum, Bangkok

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Keynote at the Business Week Asia Leadership Forum at Bangkok, organized by DNM Strategies.

Thanks to Bhavna Shivpuri.
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Pitney Bowes

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Presentation at a Pitney Bowes internal strategy meet in New York, involving Doug Neal from CSC Research & Advisory.

Organized by Kirt Mead, MAC Partnership.

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Nikkei, Japan - Interview

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Article in the Nikkei, Japan.









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IUJ, Japan

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Talk at International University of Japan.

Organized by Kerimcan Ozcan.


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Club Tourism, Japan

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Engaged with senior managers at Club Tourism, Japan.

Organized by Katsutoshi Murakami.


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SONY, Japan

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Engaged with senior managers at SONY, Japan.

Organized by Katsutoshi Murakami.


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NRI, Tokyo

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Engaged with senior consultants at NRI Japan, and presented at a NRI client forum organized Katsutoshi Murakami.


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Wacoal, Japan

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Engaged with Yasuyuki Cho San, Business Development, at Wacoal in Kyoto, Japan.


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Praxis - Interview

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Article in the Praxis, India.




















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Nokia, India

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Engaged with Sanjeev Sharma, CEO of Nokia, India and his senior management team, on the implications of Value Co-Creation for Nokia.

Organized by Bimal Rath, head of HR.
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Godrej Senior Managers' Meet, Mumbai

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Awareness session on exposing senior managers at Godrej to new ways of thinking about innovation, customer experience, and co-creation of value.


Organized by Visty Banaji, head of HR.
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Mere Mortals and Great Ideas

 
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Article in the Financial Times, UK.


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Consumers choose products that promise personal interactions

 
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Article in the Business Line, India.




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ReTechCon, Retailers Association of India

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Gave a talk at the Retail Technology Conclave, Mumbai

Event organized by Retailers Association of India.



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Infosys, Bangalore

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Conducted a workshop at Infosys, Bangalore on Value Co-Creation and the Strategic Role of IT.

Organized by Krishnan Narayanan, and led by Subu Goparaju, Director of SETLabs.

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The Empathy Economy - Business Week

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Article in Business Week on The Empathy Economy by Bruce Nussbaum mentioning The Future of Competition.










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TeamAsia Seminar, Manila

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Gave a seminar on Co-Creating Value with Customers.

Event organized by Kent Youil, University of Michigan Executive Education, Hong Kong.



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Marketing Institute of Singapore

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Gave a talk on Co-Creating Customer Value.

Hosted by Lee Gek Eng.









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CEO Forum, Hong Kong

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Gave a talk to about 20 CEOs from the Hong Kong and broader Asia-Pac region on The Future of Competition.
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Organized by Kent Youil.




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Making the Consumer Connect

 
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Article in the Hindu, India.


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Creating Value With Customers Is Modern Challenge for Companies

 
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Article in the Business Line, India.








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Don't Merely Connect with Customers, Interact with Them

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Article in the Deccan Herald, India.



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Look beyond CRM to strike right chord with customers

 
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Article in the Hindu, India.


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Brand Summit, Chennai, India

 
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Gave a talk on Co-Creating Brands with Consumers at the Brand Summit, Chennai.

Event organized by Confederation for Indian Industry (CII), India.




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Wipro, Bangalore

 
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Engaged with people at Wipro on the next practices of Experience Quality Management and Co-Creation of Value with Customers.








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CSC, London

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Engaged with David Moschella at CSC Research Advisory and Services, and other technology and innovation research executives at the Leading Edge Forum.

Organized by Kirt Mead, MAC Partnership.

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WPP Group, London

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Engaged with senior management at WPP, London.

Organized by Eben Lenderking, MAC Partnership.


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Young & Rubicam, London

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Gave a talk to the Y&R group in London.

Organized by David Butter, MAC Partnership.

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Hill & Knowlton, London

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Engaged with senior management at Hill & Knowlton, London.

Organized by James Kelly, MAC Partnership.
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British Airways, London

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 Engaged with British Airways, e-Commerce group.

Organized by Eben Lenderking, MAC Partnership.


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Dunhill, London

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 Engaged with Dunhill Retail Stores.

Organized by Eben Lenderking, MAC Partnership.


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Lloyds TSB, London

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Engaged with Lloyds TSB.

Organized by James Kelly, MAC Partnership.
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Majulah Connection, SIngapore

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Gave a talk on Co-Creating Unique Value with Customers: The Future of Competition.
Hosted by Anthony Ang.
Organized by Kee-Hian Tan, MAC Partnership.
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Unilever FoodSolutions Asia, Singapore

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Gave a talk on Co-Creating Customer Value.
Organized by Neeraj Verma.
Hosted by Jacqueline Yew.




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