Life-eXperience Value Co-Creation

Interactional Creation of Value with a PIE X lens
India

Industree Co-Creation Paradigm Workshop



Industree Co-Creation Paradigm Workshop, July 31, 2018.

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India Philanthropic Initiative 2017 - Co-Creation in Societal Development



Video blurb at the India Philanthropic Initiative.

Thanks to Sanjay Purohit.

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Central Square Foundation, India

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Conducted a seminar on Co-Creation at Central Square Foundation, New Delhi, India.

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ITC Infotech Blockchain

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Participated at the ITC Infotech Blockchain event, India.

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EkStep Foundation

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Conduced a seminar on Co-Creation at the EkStep Foundation, Bengaluru, India.

Thanks to Sanjay Purohit.


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ITC Infotech

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Engaged with senior leadership and executives at ITC Infotech, India.

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Engagement with ITC Businesses

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Follow up engagement with ITC businesses following
ITC senior management workshop.


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Creating a Culture of Co-Creation - Ross ITC Workshop

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Engaged with senior management of all ITC businesses on Building a Culture of Co-creation.

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Mahindra Reva

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Gave a talk and engaged with senior managers at Mahindra Reva, Bangalore.

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Future Sights

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Engaged with CEOs and senior leaders at Future Sights, Bangalore on Co-Creating India 2030.

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CII-ITC

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Engaged with Business Heads and Senior Executives at a CII-ITC Workshop on Innovation, Sustainability, and Co-Creation.



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Mahindra City, Chennai

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Engaged with Mahindra R&D in Chennai, India, on Co-Creation.


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Mahindra Rise thru Co-Creation



Participated in an internal event exposing and engaging over a thousand people in the Mahindra enterprise ecosystem to the ongoing transformational journey of “Rise thru Co-Creation”.

Thanks to Naveen Chopra and the whole extended team for organizing this big event.



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World Brand Congress

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Gave a keynote on Brands and Co-Creation of Value, and was felicitated at the World Brand Congress, India.



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GuruSpeak 2011 - IIMC 50th Anniversary

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Keynote speaker at GuruSpeak 2011 and the 50th anniversary of IIMC in Kolkata and Mumbai.

Thanks to Anirban Datta for organizing it.




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Axis Bank, India

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Gave a talk and engaged with Axis Bank, Mumbai.
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Thanks to Hari Athawale for organizing it.
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Mahindra Rise thru Co-Creation

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Mahindra Rise thru Co-Creation Workshop in Igatpuri.

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About 350 people attended -- in two batches involving Mahindra suppliers, dealers, and employees. Naveen Chopra spearheaded this from the Mahindra side and it was inaugurated by Allen Sequeira.
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Many thanks to Naveen and his extended team (see photos) for all their efforts, and Allen for his support.


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Infosys, Bangalore

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Open live session with multiple internal units.

Thanks to Simon Towers, Manish Srivastava, and Manjunatha Kukkuru, for organizing it.


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Mindtree Consulting

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Gave a talk at Mindtree Consulting Bangalore.

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CII-Globsyn, Kolkata, India

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Gave a talk in the CII-Globsyn Thought Leaders Lecture Series in Kolkata, India.



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Globsyn, Kolkata, India

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Gave a talk to students and engaged with the faculty at Globsyn, Kolkata, India.

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Thanks to Pratip Kar, Subhendu Dey, and Oindrila Dasgupta.



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Together We Create Value -- Book Review of The Power of Co-Creation by Lakshmi Narayanan, CEO Cognizant

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Outlook Business Book Review of The Power of Co-Creation by Lakshmi Narayanan, Vice Chairman, Cognizant.

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Let Go of Fixed Roles to Co-Create - Outlook Business Interview

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Guru Speak Interview by Sriram Srinivasan.










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Citizen Engagement in City's Policy Making -- The Hindu

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Article based on The Power of Co-Creation - Part 2.


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Innovations through Employee Engagement -- The Hindu

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Article based on The Power of Co-Creation.


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Ross School - Prospective Students and Alumni event, Bangalore, India

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Gave a talk and participated in the prospective students and alumni event, and dinner with alumni afterwards.

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Loyola College, Chennai, India

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Gave a talk at Loyola College, Chennai.
Thanks to Father Francis.

Thanks to Gopal Srinivasan for organizing this event.
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Soft Launch of The Power of Co-Creation in Chennai, India

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Soft launch of the book “The Power of Co-Creation” in Chennai, India by Lakshmi Narayanan, Cognizant and Preetha Reddy, Apollo Hospitals.


A very special thanks to Gopal Srinivasan for organizing and supporting this event.






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You also need to focus on employee experience - BusinessLine

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Interview by Vinay Kamath - Part 2.



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Apollo Hospitals, India

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Engaged with Preetha Reddy (MD Apollo Hospitals) and her team in Chennai.


Thanks to Gopal Srinivasan for his support in organizing this event.

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Great Lakes Institute of Management, Chennai, India

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Gave a talk at the Great Lakes Institute, Chennai.

Thanks to Gopal Srinivasan for his support, and Adithya, in organizing this event.
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Social media has speeded up process of co-creation - BusinessLine

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Interview by Vinay Kamath.


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Launch of The Power of Co-Creation book in India

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Launch of the book “The Power of Co-Creation” in Delhi, India by Narayana Murthy.
Coverage in CNBC-TV18.

Thanks to M. S. Krishnan.


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Ross-CII India@75

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Participated in Ross-CII India@75 World Club Day event in Delhi.



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Ross School - Prospective Students and Alumni event, Mumbai

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Gave a talk and participated in the prospective students and alumni event in Mumbai.

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Pune Development Authority, India

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Engaged in a discussion with the Pune Development Authority, India on the Power of Co-Creation across the private-public sectors.

Hosted by Infosys, TCS, and Wipro.




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Mahratta Chamber of Commerce, Industry, and Agriculture, Pune, India

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Gave a talk and engaged with participants afterwards on the Power of Co-Creation.

Organized by Hari Athawale.
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ABB

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Gave a talk at ABB on The Power of Co-Creation.

Organized by S. Karun.



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India Innovation Labs

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Engaged with folks at IIL Bangalore.
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Launch of Infosys Innovation Co-Creation Microsite


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Launch of Infosys Labs’ Innovation Co-Creation microsite at Infosys campus, Bangalore.
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Infosys Workshops, India

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Conducted workshops on Co-Creation of Value and Innovation Co-Creation at Infosys campus, Bangalore.

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Infosys Campus Launch of The Power of Co-Creation, Bangalore, India



Internal launch event at Infosys campus, Bangalore.
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YEO (Young Entrepreneurs Organization), India

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Engaged with Young Entrepreneurs on the Power of Co-Creation in Kolkata, India.

Thanks to Ritesh Bawri and Sanjay Mirchandani.
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Young Indians

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Engaged with Young Indians on the Power of Co-Creation in Kolkata, India.

Thanks to Ritesh Bawri and Sanjay Mirchandani.
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Interview in Outlook, India

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Interview in Outlook with Ashish Kumar Sen, Outlook magazine.










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Senior Leadership Program Consortium, Lonavla, India


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Conducted an executive program for the SLP Consortium in Lonavla.
Organized by Aditya Birla Group.



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Venkat Ramaswamy on Co-Creation- Effective Executive

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Interview with Venkat Ramaswamy



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ITC e-Choupal, India

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Gave a talk at ITC e-Choupal, Hyderabad, India, and engaged with S. Sivakumar and his team.

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Senior Leadership Program Consortium, GENPACT

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Conducted an executive program for the SLP Consortium.
Organized by GENPACT.




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Infosys Management Council, India

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Engaged with Infosys Management Council in Bangalore, India.

Organized by Sanjay Purohit.
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Thanks to N. R. Narayana Murthy.

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Senior Leadership Program Consortium, India


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Conducted an executive program for the SLP Consortium.
Organized by Aditya Birla Group.



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Reliance Capital

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Engaged with managers at Reliance Capital.

Organized by K. A. Achuthan, head of HR.

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ABB India

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Engaged with folks at ABB India.

Organized by S. Karun (rear of photo below), head of Sustainability, with Prakash Nayak, Head, Power Systems (front right) .

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Aditya Birla Group

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Engaged with Senior Managers at the Aditya Birla Group.

Organized by Raju Mistry and Anupama Mohan at the Gyanodaya Learning Center.

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24/7 Customer

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Engaged with folks at 24/7 Customer.

Organized by V. Bharathwaj, Chief Marketing Officer.








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Aditya Birla

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Conducted a 3-day program on Value Co-Creation for the Aditya Birla Group with Francis Gouillart and the ECC Partnership, including Eben Lenderking and Alan Weyl.
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Organized by Raju Mistry at the Gyanodaya Learning Center.


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Nokia Asia-Pacific

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Gave a talk and engaged with Nokia Asia Pacific team.

Hosted by Sanjeev Sharma, Nokia India.


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GE John F. Welch Technology Centre, Bangalore



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Gave a talk on Experience Innovation and Co-Creation at the GE John F. Welch Technology Centre, Bangalore.








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Interview in Pitch

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Interview in Pitch, India.

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Society of Indian Automobile Manufacturers (SIAM), New Delhi


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Gave a keynote speech at the SIAM forum in New Delhi.

Thanks to Jagdish Kattar.














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The Future of Marketing

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Interview in Businessworld, India, on The Future of Marketing.

Reaction by S. Sivakumar, ITC.

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Marico, India

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Presentation and discussion at Marico, Mumbai, with Harsh Mariwala, CEO Marico, Rakesh Pandey, CEO Kaya Skin Clinic and the senior management team.

Organized by Pankaj Bhargava, head of HR.

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Praxis - Interview

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Article in the Praxis, India.




















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Nokia, India

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Engaged with Sanjeev Sharma, CEO of Nokia, India and his senior management team, on the implications of Value Co-Creation for Nokia.

Organized by Bimal Rath, head of HR.
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Godrej Senior Managers' Meet, Mumbai

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Awareness session on exposing senior managers at Godrej to new ways of thinking about innovation, customer experience, and co-creation of value.


Organized by Visty Banaji, head of HR.
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Consumers choose products that promise personal interactions

 
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Article in the Business Line, India.




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ReTechCon, Retailers Association of India

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Gave a talk at the Retail Technology Conclave, Mumbai

Event organized by Retailers Association of India.



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Infosys, Bangalore

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Conducted a workshop at Infosys, Bangalore on Value Co-Creation and the Strategic Role of IT.

Organized by Krishnan Narayanan, and led by Subu Goparaju, Director of SETLabs.

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Making the Consumer Connect

 
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Article in the Hindu, India.


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Creating Value With Customers Is Modern Challenge for Companies

 
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Article in the Business Line, India.








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Don't Merely Connect with Customers, Interact with Them

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Article in the Deccan Herald, India.



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Look beyond CRM to strike right chord with customers

 
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Article in the Hindu, India.


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Brand Summit, Chennai, India

 
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Gave a talk on Co-Creating Brands with Consumers at the Brand Summit, Chennai.

Event organized by Confederation for Indian Industry (CII), India.




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Wipro, Bangalore

 
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Engaged with people at Wipro on the next practices of Experience Quality Management and Co-Creation of Value with Customers.








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CNBC Forum, India

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Gave a talk and participated in an Executive Forum hosted by CNBC, together with C. K. Prahalad.




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Competition in the Network Age

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Coverage of the Future of Competition book in The Hindu newspaper, India.


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Philips, India

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Gave a talk at Philips, India.

Hosted by CEO Ramachandran.
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Infotech, India

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Gave a talk at Infotech, Hyderabad on Technology and Experience Innovation.

Hosted by Chairman Mohan Reddy.
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ICFAI Center for Management Research

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Gave a talk at ICFAI Center for Management Research, India, and engaged with ICFAI casewriters.


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Netting Customers


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Coverage of Future of Competition book in Financial Express India.


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CNBC TV Series on the Future of Competition




Eight episode TV series, together with C. K. Prahalad, and anchor Ashu Dutt, based on The Future of Competition (HBS Press, 2004).
2010-03-07@22.27.54 copy


Thanks to Subha Chatterjee.
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Buy Video set

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HP Research Labs, Bangalore

hp_logo Engagement at HP Research Labs, Bangalore.
Hosted by Dr. Ramani.
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TVS Electronics, India

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Conducted a Customer Experience and Product Innovation Workshop.

Special thanks to Gopal Srinivasan, Founder and Director, TVS Electronics.
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Co-Create to stay ahead

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Coverage of the Future of Competition book in Businessworld.


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The Customer as Collaborator

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Synopsis of The Future of Competition book.

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Exclusive Interview with C. K. Prahalad and Venkatram Ramaswamy - Business Today

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Exclusive Interview on The Future of Competition.

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Consumer buylanes

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Adapted from The Future of Competition.


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Business Today, India

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Engaged with Business Today editors and journalists on “The Future of Competition”, together with C. K. Prahalad.

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A "how-else-to-think" guide

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The Future of Competition: A “how-else-to-think” guide.

Book review by S. Ramchander.




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TVS Motor, India

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Gave a talk at TVS Motor on New Product Development and engaged with the Fiero team in the field on Customer Satisfaction.

Thanks to R. C. M. Chandramouli, VP Marketing and Sales, and C. P. Raman, President.







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It's Time Indian Companies Took Charge

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Article in The Hindu, India


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