Life-eXperience Value Co-Creation

Interactional Creation of Value with a PIE X lens
2016

ITC Infotech

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Engaged with senior leadership and executives at ITC Infotech, India.

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Hitachi Co-Creation Report

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Interview and Discussion of Executive Survey on Co-Creation for Hitachi Report.


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Beyond Journey Mapping to Customer Co-Creation

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Article by Joe Wheeler, Service Profit Chain Institute.


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Perfecting the Customer Experience - CEO Daily

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Article in CEO Daily by Jon Wheeler.


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